Client Support
Find helpful information regarding our custom framing process, fine art printing capabilities, and studio policies.
Find helpful information regarding our custom framing process, fine art printing capabilities, and studio policies.
Our Services
Our standard turnaround time is typically 7 to 10 business days. Specialized materials or oversized pieces may occasionally require additional time, which we will discuss during your initial consultation.
We strictly use conservation-grade, acid-free mats and backing boards. For glazing, we offer several premium options including UV-filtering and museum-quality anti-reflective glass to ensure your artwork is fully protected.
For the best results, please supply high-resolution files (300 DPI) in TIFF, PSD, or maximum-quality JPEG formats. Ensure your files are saved in the Adobe RGB or sRGB color space.
Our Promise
Our team provides personalized recommendations to ensure the perfect presentation for your unique artwork.
Every project is handled using reversible, archival methods to preserve the integrity of your original pieces.
All printing and framing is completed in-house in our Ottawa studio, ensuring absolute quality control.
Studio Policies
While walk-ins are always welcome at our studio, we recommend booking a consultation for complex or large-volume projects so we can dedicate uninterrupted time to your pieces.
Yes, we offer secure packaging and shipping across Canada and internationally. Because framed art is delicate, shipping costs are calculated based on the specific dimensions, weight, and destination of your finished piece.
Absolutely. When placing your order online or with our team, simply select 'Studio Pickup' and we will notify you as soon as your prints or frames are ready.
Still Have Questions?
If you couldn't find the answer you were looking for, please reach out to our studio team directly.
